Summary
We’re seeking an organized, people-first Assistant Manager to help run daily shop operations, lead the team, and deliver a great client experience. You’ll support the Manager with scheduling, team coaching, inventory, and front-of-house service.

Key Responsibilities

• Operations: Open/close procedures, cash handling, deposits, POS reconciliation, end-of-day reports.

• Team Leadership: Assist with scheduling, coverage, training, and coaching; help onboard new barbers/stylists; uphold service standards.

• Client Experience: Greet clients, resolve issues, manage waitlists/appointments, ensure a clean, welcoming shop.

• Sales & Marketing: Promote add-on services, retail, memberships; support social media/promos; track targets.

• Compliance & Safety: Enforce sanitation per state board; maintain tool/equipment logs; ensure policy adherence.

• Inventory: Track backbar/retail stock, place orders, receive shipments, control shrink.

• Facilities: Coordinate maintenance and cleanliness standards.

Requirements

• 1–2+ years in a salon/barber shop or retail/service leadership role (lead, keyholder, supervisor, or similar).

• Strong customer service and conflict resolution skills.

• Comfortable with POS, scheduling, and basic reporting.

• Reliable, punctual, able to stand for long periods and lift up to 25 lbs.

• (Preferred) Active Barber or Cosmetology license.

Core Skills

• Leadership & coaching

• Time management & multitasking

• Communication & hospitality mindset

• Problem solving & accountability

• Basic Excel/Google Sheets, POS proficiency

Schedule & Compensation

• Full-time; evenings/weekends required.

• Hourly or salary + performance bonuses; retail/service incentives.

Benefits (optional)

• PTO/holidays, health/dental/vision (if offered)

• Ongoing education/training

• Employee discounts on services/products